Terms of service

Last updated: 12 August 2026

These terms are an agreement between Pentatonic Ltd ("Pentatonic", "we", "us") and the organisation or person using Seesa ("you"). By creating a workspace or using the service you accept them. Seesa is built for work — you're agreeing on behalf of the organisation whose account you use, and you confirm you're authorised to do so.

The service

Seesa is an agent for your work: it connects to the tools you authorise, builds a working memory of what's happening, surfaces what needs attention, and prepares actions. Anything that leaves your workspace — an email, an event, a document change — happens only after you approve it. Features evolve; we may add, change, or retire capabilities, and we'll tell you about material changes.

Your account

Keep your sign-in credentials safe and your account information accurate. You're responsible for activity under your account, and for making sure the people you invite into your workspace are authorised to be there. Only connect accounts and data sources you have the right to connect.

Acceptable use

Use Seesa lawfully. Don't misuse the service — no unauthorised access, probing, or disruption; no reverse engineering; no circumventing usage limits or security controls; no using Seesa to send spam or unlawful content; no reselling the service without our written agreement.

Your content

Your content stays yours. You grant us the licence needed to host and process it for one purpose: providing the service to you. Our handling of personal information is described in the privacy policy. You're responsible for having the necessary rights to the content and accounts you connect.

Billing

Paid plans are billed per seat, with usage-based charges where your plan includes them, at the prices published on seesa.ai or agreed with us in writing. Charges are billed in advance for seats and in arrears for usage, and are exclusive of taxes, which you're responsible for. We'll give you notice before price changes take effect for your workspace.

Third-party services

The tools you connect — email, calendar, chat, documents, and others — are governed by their own terms and privacy policies. We're not responsible for those services, and connecting them is your choice. Use of information from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements, as described in our privacy policy.

Agent output and approvals

Seesa prepares drafts, summaries, and answers with an AI system. They can be wrong. Review what Seesa proposes before you approve it — an approval is your instruction to act, and you're responsible for actions you approve.

Availability

We work to keep Seesa fast and available, but the service is provided "as is" and "as available", without warranties of any kind, express or implied. We don't promise it will be uninterrupted or error-free.

Intellectual property

The service — its software, design, and everything that isn't your content — belongs to Pentatonic and its licensors. If you send us feedback, we can use it without obligation to you.

Liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, or consequential damages, or lost profits, revenue, or data. Our total liability under these terms is capped at the amount you paid us for the service in the twelve months before the claim arose. Nothing in these terms excludes liability that cannot be excluded by law.

Termination

You can stop using Seesa and delete your workspace at any time. We can suspend or terminate access for material breach of these terms that isn't cured after notice, or where required by law. After termination we delete your content as described in the privacy policy, and any unpaid charges become due.

Changes to these terms

We may update these terms. If a change is material we'll tell you — in the product or by email — before it takes effect. Continuing to use Seesa after that means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over disputes arising from them.

Contact

Pentatonic Ltd · [email protected]